Whirlpool, KitchenAid and Maytag 3-door refrigerator frost clog settlement
Paperno v. Whirlpool Corp.
Also known as Whirlpool frost clog; Cooling Settlement
The lawsuit claimed some Whirlpool-made fridges defrost poorly, so frost and ice build up and cooling suffers.
Copied from the official notice. Last compared Nov 7, 2026.
- You could get
- Repair cost, up to $300 Up to $300 per repair (years 1-3).
Source
“Cash reimbursement of documented out-of-pocket costs”
From the administrator site: Official FAQ page. Last compared Nov 7, 2026.
- You need
- Papers needed The model and serial number from the tag on the inside frame of the refrigerator door Takes work: describes the claim form only
Source
“Note: To locate the model and serial number, look for the tag on the inside frame of your refrigerator door. ... Please attach documentary proof of the above, including, but not limited to, purchase receipts, credit card statements, and warranty registrations. If you are unable to provide documentary proof, please complete Question 2 below. ... service tickets, service estimates, and service receipts that show you paid out-of-pocket for this repair. ... If you are making claims for more than one Class Refrigerator, please complete a separate Claim Form for each Class Refrigerator.”
From the administrator site: Official repair claim form (PDF on official site). Last compared Nov 7, 2026.
- Who can file
- Has a listed Whirlpool-made 3-door fridge from 2012-2019
Source
“the Defendant’s records indicate that you may have purchased a Whirlpool-manufactured refrigerator from 2012 through 2019 that has a model and serial number listed as eligible ... The following are not included in the Settlement Class: (1) officers, directors, and employees of Defendant and its parents, subsidiaries, or affiliates; (2) attorneys appearing in this case and their household members, (3) insurers of Class Members; (4) subrogees (someone who has assumed the rights of another person) or all entities that claim to be subrogated to the rights of a Class Refrigerator purchaser, a Class Refrigerator owner, or a Class Member; (5) all third-party issuers or providers of extended warranties or service contracts for the Class Refrigerator; (6) persons who timely and validly exercise their right to be removed from the Settlement Class as detailed in Question 20 below; and (7) the Judge presiding over the Action, immediate members of the Judge’s family, and any members of the Judge’s staff.”
From the administrator site: Official FAQ page. Last compared Nov 7, 2026.
- Where
- Anywhere in the U.S.
Source
“The Settlement Class includes all persons who: (a) purchased a new Class Refrigerator; (b) acquired a Class Refrigerator as part of the purchase or remodel of a home; or (c) received a new Class Refrigerator as a gift, from Defendant or its authorized resellers, within the United States and its territories.”
From the administrator site: Official FAQ page. Last compared Nov 7, 2026.
- Time to file
- About 20 minutes
Source
Our estimate of how long the official claim form takes. The notice does not say.
From the official site: coolingsettlement.com. Last compared Nov 7, 2026.
Free. The official site never charges.
Quick answers
How much is the Whirlpool, KitchenAid and Maytag 3-door refrigerator frost clog settlement payout?
Repair cost, up to $300. Up to $300 per repair (years 1-3).
Where is the Whirlpool, KitchenAid and Maytag 3-door refrigerator frost clog settlement claim form?
On the official site, www.coolingsettlement.com. Filing is free. The last day to file is Dec 31, 2028.
When will the Whirlpool, KitchenAid and Maytag 3-door refrigerator frost clog settlement pay?
Payment can only happen after the court gives final approval and any appeals are over.
For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
Is the Whirlpool, KitchenAid and Maytag 3-door refrigerator frost clog settlement legit?
The settlement administrator (the company that handles claims) is Angeion, and the official site is www.coolingsettlement.com. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Compare yourself to the official class definition
You may be included if you got a listed 2012-19 Whirlpool-made fridge new (bought, gift, or with a home or remodel) in U.S. or territories.
It covers frost clogs after 1/31/25 within 8 years of manufacture, filed within 90 days of repair/replacement. Past claims closed 6/18/25.
You are not included if you are Whirlpool staff, a case lawyer or their household, an insurer, warranty seller, or the judge or her staff.
Check each condition yourself. The boxes are only for you; nothing is sent or stored.
The Settlement Class includes all persons who: (a) purchased a new Class Refrigerator; (b) acquired a Class Refrigerator as part of the purchase or remodel of a home; or (c) received a new Class Refrigerator as a gift, from Defendant or its authorized resellers, within the United States and its territories.
From the administrator site: Official FAQ page
This checklist is for guidance only and can be wrong. Only the court's definition decides. Read the official wording before you file.
Official payout table
The amounts the settlement itself sets. We do not work out a personal amount.
| Option and condition | Amount |
|---|---|
| Repair, years 1-3 after manufactureThe most one claim can get | Up to $300 |
| Repair, years 4-6 after manufactureThe most one claim can get | Up to $225 |
| Repair, years 7-8 after manufactureThe most one claim can get | Up to $150 |
Pays documented costs up to these caps. A replacement after repeat issues pays 25% to 75% of the original price; prior Whirlpool payments are subtracted.
Class Members who previously received compensation or a voluntary benefit from Whirlpool for a Frost Clog Issue will have the amount of their reimbursement reduced by the amount of the compensation or benefit already received.
From the administrator site: Official FAQ page
Estimates can change with the number of valid claims and court deductions. Guidance only.
How to file
-
Gather what you need
You will need supporting documents.
- The model and serial number from the tag on the inside frame of the refrigerator door
- Service tickets, estimates or receipts showing you paid out of pocket for the frost clog repair or replacement
- Proof you got it new (purchase receipt, card statement or warranty registration), or a signed declaration if you have none
- A separate claim form for each refrigerator; payment by PayPal, Venmo, Zelle or check
-
File online, or by mail
At www.coolingsettlement.com, by Dec 31, 2028. Filing is free.
Or mail a paper claim form to:Paperno v. Whirlpool Corp. Settlement Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103
The deadline note says: “For a frost clog after January 31, 2025: online or postmarked within 90 days of the completed repair service (or of buying the replacement refrigerator), and no later than December 31, 2028, the last day claim forms are accepted.” -
Save your confirmation
Keep your confirmation number or email. You do not need to file again.
Confirm with the administrator before you act.
After you file
Payment can only happen after the court gives final approval and any appeals are over.
For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
Also ending this week
Related settlements
Case details
- Case
- Paperno v. Whirlpool Corp.
- Court
- United States District Court for the Northern District of California
- Case number
- 3:23-cv-05114-RFL
- Administrator
- Angeion
- Official site
- www.coolingsettlement.com
- Full payout terms
- Up to $300 per repair, or 25%-75% of price to replaceCash reimbursement of documented out-of-pocket costs, capped by the refrigerator's age (from manufacture, or documented purchase/delivery) when the repair or replacement was paid: a repair up to $300 (years 1-3), $225 (years 4-6) or $150 (years 7-8); a replacement after two or more Frost Clog Issues 75% (years 1-3) or 45% (years 4-6) of the original purchase price if you first contacted Whirlpool to ask for a replacement, otherwise 50% or 25%; no replacement payment in years 7-8. Anything Whirlpool already paid you for the issue is subtracted.
- Effort
- Hard, about 20 minutes
Other dates
- Opt-out (exclusion) deadline
- (passed) source document
- Objection deadline
- (passed) source document
- Final approval hearing
- (passed) source document
The court’s exact words
The Settlement Class includes all persons who: (a) purchased a new Class Refrigerator; (b) acquired a Class Refrigerator as part of the purchase or remodel of a home; or (c) received a new Class Refrigerator as a gift, from Defendant or its authorized resellers, within the United States and its territories.
Quoted from the official notice. Read the notice for the full definition.
Our notes: Class Refrigerators are certain Whirlpool-manufactured 3-door refrigerators sold under the Whirlpool, KitchenAid and Maytag brands, made 2012 through 2019, whose model and serial numbers are on the eligible list on the settlement website (the tag is on the inside frame of the refrigerator door). The class is people who bought one new, acquired one as part of buying or remodeling a home, or received one new as a gift, from Whirlpool or its authorized resellers, within the United States and its territories. The claim form also asks whether the refrigerator was for personal or household use. Open now: claims for a Frost Clog Issue after January 31, 2025 and within eight years of manufacture (or documented purchase/delivery), filed within 90 days of the completed repair or the replacement purchase, through December 31, 2028. Claims for earlier issues closed June 18, 2025. Not included: officers, directors and employees of Whirlpool and its parents, subsidiaries or affiliates; attorneys in the case and their household members; insurers of class members; subrogees; third-party extended-warranty or service-contract providers; people who opted out; and the judge, her immediate family and staff.
Sources and checks (5)
Every fact people act on was copied from the official source and compared with it. How we check
- Official settlement website home page administrator site
- Official FAQ page administrator site
- Official long-form notice (PDF on official site) administrator site
- Official repair claim form (PDF on official site) administrator site
- Official replacement claim form (PDF on official site) administrator site
What changedLast change Oct 29, 2026
- Page created. Claims open until December 31, 2028. source document
Questions
I already filed. What now?
Keep your confirmation number or email. You do not need to file again. Payment can only happen after the court gives final approval; once it does, the payment status page shows what is known.