Keurig K-Supreme descaling power loss settlement
Cahill v. Keurig Green Mountain, Inc.
Also known as K-Supreme Plus; K-Supreme SMART; Keurig descaling
The lawsuit claimed K-Supreme coffee makers could permanently lose power when descaled as Keurig instructed.
Copied from the official notice. Last compared Nov 3, 2026.
- You could get
- 12-month warranty extension
Source
“an additional 12 month extended warranty from the date of purchase”
From the administrator site: Official claim form (PDF on official site). Last compared Nov 3, 2026.
- You need
- Receipt required Needs the code from your notice Proof of purchase showing the date, retailer and brewer price (receipt, order email or Keurig.com order screenshot) Some paperwork: describes the claim form only
Source
“All consumers needing a warranty replacement are required to send: ... Photo of the serial number on their brewer ... Proof of purchase showing date of purchase, retailer, and brewer price ... You must submit proof of purchase and information sufficient to indicate a breach of warranty under the Keurig Limited Warranty claims procedure ... After clicking the button below, you will be asked to provide a Unique ID and PIN that can be found on the Email Notice you may have received. ... If you did not receive a Notice with your Unique ID and PIN, you may still file online.”
From the administrator site: Official online claim page (instructions and login). Last compared Nov 3, 2026.
- Who can file
- Bought a Keurig K-Supreme brewer, October 2020 to June 2025
Source
“This lawsuit alleges that Keurig’s K-Supreme, K-Supreme Plus, and K-Supreme SMART single serve coffee makers (the “Coffee Maker(s)”) ... excluding Performance Issue Claim Class Members and all Persons in the United States (including its states, districts or territories) who lodged complaints to Keurig claiming that a Coffee Maker experienced the Defect during the Class Period and who were provided with a remedy by Keurig pursuant to its Limited Warranty. Also excluded from the Coffee Maker Purchaser Class are (1) any Judge or Magistrate presiding over this Action and members of their families; (2) the Defendant, Defendant’s subsidiaries, parent companies, successors, predecessors, and any entity in which the Defendant or its parents have a controlling interest and their current or former officers, directors, agents, and attorneys;”
From the administrator site: Official settlement website FAQ. Last compared Nov 3, 2026.
- Where
- Anywhere in the U.S.
Source
““Coffee Maker Purchaser Class”: which is defined as all Persons in the United States (including its states, districts or territories) who purchased one of the Coffee Makers, or Descaling Solution for use with the Coffee Makers, between October 1, 2020, and June 20, 2025”
From the administrator site: Official settlement website FAQ. Last compared Nov 3, 2026.
- Time to file
- About 10 minutes
Source
Our estimate of how long the official claim form takes. The notice does not say.
From the official site: ksupremesettlement.com. Last compared Nov 3, 2026.
Free. The official site never charges.
Quick answers
How much is the Keurig K-Supreme descaling power loss settlement payout?
12-month warranty extension.
Where is the Keurig K-Supreme descaling power loss settlement claim form?
On the official site, www.ksupremesettlement.com. Filing is free. The last day to file is Sep 30, 2027.
When will the Keurig K-Supreme descaling power loss settlement pay?
Payment can only happen after the court gives final approval and any appeals are over.
For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
Is the Keurig K-Supreme descaling power loss settlement legit?
The settlement administrator (the company that handles claims) is Epiq, and the official site is www.ksupremesettlement.com. Real notices point there; if a link in a message goes anywhere else, do not use it.
The official site never asks you to pay to file.
Compare yourself to the official class definition
You may be included if you bought a K-Supreme, Plus or SMART brewer, or descaling solution for one, in U.S. or territories, 10/1/20-6/20/25.
It covers brewers first losing power for good in descaling after 6/20/25 (earlier claims closed 11/14/25) not already fixed under warranty.
You are not included if you're in the cash group, a Keurig officer, director, agent or lawyer, the case judge or judge's kin, or opted out.
Check each condition yourself. The boxes are only for you; nothing is sent or stored.
“Coffee Maker Purchaser Class”: which is defined as all Persons in the United States (including its states, districts or territories) who purchased one of the Coffee Makers, or Descaling Solution for use with the Coffee Makers, between October 1, 2020, and June 20, 2025
From the administrator site: Official settlement website FAQ
This checklist is for guidance only and can be wrong. Only the court's definition decides. Read the official wording before you file.
How to file
-
Find the code from your notice
- To file online: the Unique ID and PIN from your email notice, or the claim page's link for people without a PIN
-
Gather what you need
You will need a receipt or other proof of purchase.
- Proof of purchase showing the date, retailer and brewer price (receipt, order email or Keurig.com order screenshot)
- A photo of the serial number on your brewer
- Information showing a warranty problem under Keurig's Limited Warranty claims procedure (linked on the claim page)
-
File online, or by mail
At www.ksupremesettlement.com, by Sep 30, 2027. Filing is free.
Or mail a paper claim form to:KSupreme Settlement Administrator, P.O. Box 2348, Portland, OR 97208-2348
The deadline note says: “Online or by mail postmarked on or before September 30, 2027, for a brewer that first loses power while descaling after June 20, 2025.” -
Save your confirmation
Keep your confirmation number or email. You do not need to file again.
Confirm with the administrator before you act.
After you file
Payment can only happen after the court gives final approval and any appeals are over.
For context: First payments were issued 52 to 875 days after final approval, based on 15 settlements. Half were paid within 119 days. 1 of the 15 waited on appeals after approval.
Also ending this week
Related settlements
Case details
- Case
- Cahill v. Keurig Green Mountain, Inc.
- Court
- United States District Court for the Southern District of New York
- Case number
- 22-cv-7507-CS
- Administrator
- Epiq
- Official site
- www.ksupremesettlement.com
- Settlement fund
- $950,000 cash fund (for the closed Performance Issue Claim Class), plus the extended warranty
- Full payout terms
- Extra 12-month warranty for power loss while descalingOpen now: Coffee Maker Purchaser Class members whose Coffee Maker first loses power permanently during descaling after June 20, 2025 can claim an additional 12-month extended warranty from the date of purchase (24 months in total with the original Limited Warranty) to make a warranty claim with Keurig. The cash payment of up to $250 was only for the Performance Issue Claim Class, whose deadline (November 14, 2025) has passed.
- Effort
- Medium, about 10 minutes
Other dates
- Opt-out (exclusion) deadline
- (passed) source document
- Objection deadline
- (passed) source document
- Final approval hearing
- (passed) source document
- Final approval granted
- From the administrator site. Order not read.The settlement website's Current Status section gives this date; the Final Judgment and Order PDF was not read. Source: administrator site
The court’s exact words
“Coffee Maker Purchaser Class”: which is defined as all Persons in the United States (including its states, districts or territories) who purchased one of the Coffee Makers, or Descaling Solution for use with the Coffee Makers, between October 1, 2020, and June 20, 2025
Quoted from the official notice. Read the notice for the full definition.
Our notes: Two classes. The Performance Issue Claim Class (people who complained to Keurig about the descaling defect within 12 months of purchase and got no warranty remedy, or who can show descaling-related operational issues) could claim cash up to $250; that deadline was November 14, 2025 and is closed. The Coffee Maker Purchaser Class is everyone in the United States who bought a K-Supreme, K-Supreme Plus or K-Supreme SMART coffee maker, or descaling solution for one, between October 1, 2020 and June 20, 2025, other than Performance Issue Claim Class members and people who complained and got a remedy under Keurig's Limited Warranty. Its benefit is an additional 12-month extended warranty from the date of purchase (24 months in total with the original Limited Warranty) for a permanent power loss during descaling. Claims for brewers that first lose power after June 20, 2025 are open until September 30, 2027. Excluded: the judge and magistrate and their families, Keurig and its parents, subsidiaries and controlled companies and their current or former officers, directors, agents and attorneys, and people who opted out.
Sources and checks (4)
Every fact people act on was copied from the official source and compared with it. How we check
- Official settlement website home page administrator site
- Official settlement website FAQ administrator site
- Official claim form (PDF on official site) administrator site
- Official online claim page (instructions and login) administrator site
What changedLast change Oct 27, 2026
- Tightened who-may-be-included after a final independent read: descaling solution must be for use with these brewers; only officers, directors, agents and lawyers of Keurig and the judge on this case are excluded. source document
- Corrected who-may-be-included after an independent check: buyers of the descaling solution and people in U.S. territories are included, and the people left out now include the separate cash-payment group, the judge and family, Keurig's lawyers and anyone who opted out. source document
- Page created. Settlement approved September 30, 2025; warranty claims for brewers that lose power after June 20, 2025 open until September 30, 2027 (cash claims closed November 14, 2025). source document
Questions
I already filed. What now?
Keep your confirmation number or email. You do not need to file again. Payment can only happen after the court gives final approval; once it does, the payment status page shows what is known.